Shipping Policy

1. Free Pan-India Shipping

• We are proud to offer **100% Free Shipping** on all orders across India.
• No minimum order value is required to qualify for free delivery.
• We service over 26,000+ pincodes through our verified courier partners.

2. Fully Insured Transit

• Every shipment dispatched by Anello is **fully insured** during transit.
• Your order is protected against any damage, loss, or theft during shipping until it is successfully delivered to your doorstep.
• We require a signature and/or OTP validation upon delivery to ensure the parcel reaches the rightful recipient.

3. Delivery Timelines

Our turnaround times differ based on product availability and design complexity:

• Ready-to-Ship Rings: Shipped within 24–48 hours. Delivery takes 3–5 business days depending on destination.
• Customized & Made-to-Order Rings: Requires custom casting and hallmarking. Shipped within 7–10 business days. Total delivery is around 10–14 business days.
• Metro Cities: Usually delivered within 3–4 business days post dispatch.
• Non-Metro Cities & Rural Locations: Delivered within 5–7 business days post dispatch.

4. Secure Packaging

• All jewelry is packed in tamper-proof, durable, and discreet boxes to ensure maximum security.
• Inside the shipping box, your rings are cradled in a luxurious velvet Anello display case.
• Every parcel includes the official BIS Hallmark or IGI Diamond certification cards along with your tax invoice.
• We advise customers not to accept any packages that show signs of tampering, opening, or severe crushing.

5. Order Tracking

• Once your order is handed over to our logistics partner, you will receive a tracking link via email and SMS.
• You can monitor the live updates of your shipment using the tracking ID provided by courier partners like Delhivery or BlueDart.